For technical questions and problems, please visit our forum.
If you cannot find what you are looking for, please contact our international support directly at support@yeelight.com.*

*Please note that this is our international support and you will write your request in English.

Return products – This is how it works

The 14-day right of withdrawal without giving reasons also applies to our Online Shop.
You want to return the products? This is how it works:

1. Use the above return form. For orders with a value of more than €50, we will send you a free GLS return label.

2. Pack your returned items. You are welcome to use the box you received from us and use the GLS return label we sent you. If you send your shipment back at your own expense with another shipping company, please enter the following return address as the recipient for the return: 010 Digital GmbH, Flurweg 11, 82402 Seeshaupt, Germany. At best, include your delivery bill with the package.

3. Take the package to a parcel service of your choice.
In the case of a free return shipment to the nearest GLS parcel store.

4. Place a delivery order with tracking ID.
Please note: Keep the receipt with the shipment number for any queries.

You do not have to do anything more! After receiving your return, we will check the products within 48 hours and will then refund you the full purchase price according to the products received using the payment method used at the time of purchase.

FAQ

FAQ | How to connect devices to Yeelight App? | Step 01
01 Download Yeelight App and sign in to your account. Click "Device" icon on the lower-right corner.
FAQ | How to connect devices to Yeelight App? | Step 02
02 Click the "+" on the upper right to add device.
FAQ | How to connect devices to Yeelight App? | Step 03
03 Select the device you would like to add. This instruction uses Yeelight LED Bulb (White) as an example.
FAQ | How to connect devices to Yeelight App? | Step 04
04 Follow the instruction on screen to reset your device.
FAQ | How to connect devices to Yeelight App? | Step 05
05 Select the 2.4G Wi-Fi network to be connected with and enter the password.
FAQ | How to connect devices to Yeelight App? | Step 06
06 Go to Wi-Fi settings.
FAQ | How to connect devices to Yeelight App? | Step 07
07 Select the Wi-Fi network titled with "yeelink-light-" on the Wi-Fi network list and then go back to Yeelight App.
FAQ | How to connect devices to Yeelight App? | Step 08
08 Wait for the device to be successfully connected.
FAQ | How to connect devices to Yeelight App? | Step 09
FAQ | How to connect devices to Yeelight App? | Step 09
09 You may rename the bulb or assign the bulb to a room.
FAQ | How to connect devices to Yeelight App? | Step 10
10 Turn on LAN control for faster device response under local network. LAN control also allows you to use Google Home locally.
FAQ | How to connect devices to Yeelight App? | Step 11
11 The Bulb has been successfully added! Explore what you can do with it!

Please set up devices on Yeelight App first.
FAQ | How to connect Yeelight devices to Google Home? | Step 01
01 Open Google Home App and sign in to your Google account. Select "+" on the upper left.
FAQ | How to connect Yeelight devices to Google Home? | Step 02
FAQ | How to connect Yeelight devices to Google Home? | Step 02
02 Select "Set up device". Select "Works with Google".
FAQ | How to connect Yeelight devices to Google Home? | Step 03
FAQ | How to connect Yeelight devices to Google Home? | Step 03
03 Search and select "Yeelight".
FAQ | How to connect Yeelight devices to Google Home? | Step 04
04 Link your Mi account.
FAQ | How to connect Yeelight devices to Google Home? | Step 05
FAQ | How to connect Yeelight devices to Google Home? | Step 05
05 All your Yeelight devices will be synced to your Google Home app. Select devices and add to a room.
FAQ | How to connect Yeelight devices to Google Home? | Step 06
06 Your Yeelight devices have been successfully connected to Google Home! You could control the devices under device management.
FAQ | How to connect Yeelight devices to Google Home? | Step 07
FAQ | How to connect Yeelight devices to Google Home? | Step 07
07 Click the device icon to adjust the luminance and color.

Please set up devices on Yeelight App first.
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 01
01 Download Amazon Alexa App and sign up/sign in to your account. Click the menu icon on the upper-left.
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 02
02 Select "Skills & Games" in the menu.
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 03
03 Search "Yeelight".
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 04
04 Click "Enable to use".
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 05
05 Sign in to your Mi account to link Yeelight devices to Alexa.
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 06
06 Once successfully linked, close the window and go back to Alexa App.
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 07
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 07
07 Discover devices in Alexa App.
FAQ | How to connect Yeelight devices to Amazon Alexa? | Step 08
08 Your Yeelight devices have been successfully connected to Alexa!

To add an accessory to the Home App, use your iOS device. You can't add accessories to the Home App on Mac. Before you set up your Yeelight devices, check these things first: Then follow these steps:
FAQ | How to connect Yeelight devices to HomeKit? | Step 01
FAQ | How to connect Yeelight devices to HomeKit? | Step 01
01 Open the Home App and tap "Add accessory" or "+".
FAQ | How to connect Yeelight devices to HomeKit? | Step 02
02 Use the camera on your iOS device to scan the eight-digit HomeKit code, or QR code on the product.
FAQ | How to connect Yeelight devices to HomeKit? | Step 03
FAQ | How to connect Yeelight devices to HomeKit? | Step 03
03 Name your accessory and assign it to a room to help you identify it in the Home App and control it with Siri.
FAQ | How to connect Yeelight devices to HomeKit? | Step 04
04 Tap "Next", then tap "Done". Your Yeelight device has been successfully added to Home App!

Please set up devices on Yeelight App first.
FAQ | How to connect Yeelight devices to IFTTT? | Step 01
01 Download IFTTT App and sign in to your account. Choose "Get more".
FAQ | How to connect Yeelight devices to IFTTT? | Step 02
02 Search "Yeelight".
FAQ | How to connect Yeelight devices to IFTTT? | Step 03
03 Connect Yeelight service.
FAQ | How to connect Yeelight devices to IFTTT? | Step 04
04 Sign in to your Mi account to link Yeelight devices to IFTTT.
FAQ | How to connect Yeelight devices to IFTTT? | Step 05
05 Yeelight service has been successfully enabled! You could create your own applet or use applet templates and enjoy the fun of lights!